So, you have got yourself a new Ring doorbell camera. You have set it up correctly and go to test it out, only to find that the video is bright pink!
You may be asking yourself ‘Why Does My Ring Camera Look Pink?‘, ‘Is it supposed to look like that?‘.
No, it definitely should not look like that.
Luckily, there are a few things you can do to fix this.
Why Your Ring Camera Looks Pink
The most likely reason for your Ring doorbells video feed to become pink is that the IR cut filter within the camera itself has become stuck.
The IR cut filter is used to stop any IR light (light of wavelengths in the range between 700 and 1000nm) from being captured by your Ring doorbell camera.
Sometimes this filter will become stuck due to either dust or grime build-up around the lens of the camera, or due to some sort of mechanical damage.
To fix this issue, firstly try and power cycle the camera.
If your video feed still looks pink or purple, try giving the camera a few little taps.
Doing this should dislodge the filter and give you back your full-color picture.
If you need to do this then make sure you only give it a few light taps as to not break it.
Other Reasons For Your Camera Feed To Become Pink Or Purple
Although the IR cut filter is usually the main culprit, there are a few other reasons behind this pink menace.
Software Problems
Check to see if you have night vision mode turned on.
If you do, then turn it off as the Ring cam will not be filtering out the infrared rays during the day, thus causing the picture to look pink in color.
Night vision works by powering on a few strong IR LEDs that will shine the area in front of it with infrared light. Whilst these rays are not detectable to the human eye, your camera will have no problems detecting them.
This is the reason why IR cameras can see things quite clearly in the dark whilst you can’t see a thing.
False Color
Another feature that the Ring doorbell has these days is called ‘False Color’.
False color is a feature that adds color to night vision images by detecting small amounts of color data in the image and extrapolating it to the rest of the image.
This can be handy for detecting if a human is in the shot, and making the usual black and white picture seem a little more pleasing to look at.
If your doorbell camera shows up pink or purple in low light conditions, this could be the reason.
You can turn off this setting in the Ring app under ‘color night vision’.
The Camera Is Just Completely Broken
If the big pink picture issue is not fixed using the methods above then it may need to be sent back to Ring and replaced.
Conclusion
In short, the most likely reason your Ring doorbell camera looks pink is that the IR cut filter is stuck and just needs a few light taps on the device to loosen it up.
